Everything you need to know about using group email on Factory — from receiving your first message to managing a mailing list with advanced moderation, privacy controls, and AI-powered tools. The sections below adapt to your role: you'll see the guides that are relevant to you.
What is group email?
Every group on Factory has its own email address. Send a message to it, and everyone in the group receives it. Reply to a group message, and your reply goes back to the group. No app to install, no new interface to learn — it works with whatever email client you already use.
Group email addresses follow this pattern: {group-slug}[email protected]
What to expect as a member
- You'll receive group emails in your regular inbox
- Every message has a
[GroupName]subject tag so you can filter easily - You can reply to any message — your reply goes to the entire group (unless the group uses reply-to-sender mode)
- You can unsubscribe or change your delivery preferences anytime
Delivery options
| Option | What happens | Email command |
|---|---|---|
| Every email | Get each message as it's sent (default) | nodigest |
| Daily digest | One summary per day | digest |
| Weekly digest | One summary per week | digest weekly |
| Muted | Stay a member but pause emails temporarily | mute |
To change your preference, send the command to the group's +cmd address (see the Member Commands tab for details).
Posting via the web
Visit your group page and click Post Message. Write your message with formatting (bold, links, etc.) and it will be delivered to all members just like an email would. The same delivery rules apply — members on digest will see it in their next digest.
Email archive
Every group keeps a searchable archive of all messages. Browse by date, search by keyword, or view full conversation threads. The archive is accessible from your group page.
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3 more sections available with a free account: Member Commands, Manager Tools, Advanced Reference
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