Effective Date: February 1, 2026
Sterling Solutions LLC ("we," "us," "our") operates the Success Build platform at factory.success.build. This Privacy Policy describes how we collect, use, and protect your information.
1. Information We Collect
Information You Provide
- Account information: name, email address, and password when you register
- Profile information: optional details you add to your member profile
- Content: messages, posts, and other content you create on the Platform
- Communications: messages you send through contact forms or group email
Information Collected Automatically
- Usage data: pages visited, features used, and interaction patterns
- Device information: browser type, operating system, and IP address
- Cookies: session cookies for authentication and preference storage
2. How We Use Your Information
- Provide and operate the Platform
- Send group communications, notifications, and digests
- Improve the Platform and develop new features
- Respond to your inquiries and support requests
- Protect against fraud and unauthorized access
3. Information Sharing
We do not sell your personal information. We may share information with:
- Group members: your profile information and posts are visible to members of groups you join
- Service providers: third-party services that help us operate the Platform (email delivery, analytics)
- Legal requirements: when required by law or to protect our rights
4. Third-Party Services
The Platform integrates with third-party services including:
- SendGrid: email delivery
- Google: calendar integration and social login (when you choose to connect)
- LinkedIn / Facebook: social login (when you choose to connect)
These services have their own privacy policies. We encourage you to review them.
5. Data Security
We use industry-standard security measures to protect your information, including encrypted connections (HTTPS), secure password storage, and access controls. No method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You may:
- Access and update your profile information at any time
- Request a copy of your personal data
- Request deletion of your account and associated data
- Opt out of non-essential email communications
To exercise these rights, contact us using the information below.
7. Data Retention
We retain your information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information as required by law or for legitimate business purposes.
8. Children's Privacy
The Platform is not intended for users under 18 years of age. We do not knowingly collect information from children under 18.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify registered users of material changes via email or Platform notification.
10. Contact Us
For privacy-related questions or requests, contact us at our contact form or email [email protected].